INTERACTIVE VOICE RESPONSE PHONE SYSTEM

Kalamazoo County
Friend of the Court

IVR
(Interactive Voice Response)
(269) 384-8200
(877) 971-8200

Case information available 24 hours a day, 7 days a week

HOW TO USE:

  1. Dial the access number listed above.
  2. Select 1 for English or 2 for Spanish.
  3. Choose Child Support Payment & Enforcement Information, General Information, Name & Address Change, or Coupons and Direct Deposits section.
  4. If Payment & Enforcement Information is selected, enter your Social Security Number.
  5. For first time users, set Personal Identification Number (PIN). If PIN already exists, enter PIN.
  6. Make selections from the menu.
  7. Your inquiry can be ended at any time by hanging up.

Case Specific Information

(Must enter SSN and PIN for Access)

Child Support Payment and Enforcement Information Menu

  • Payment Information
    • Last Payment & Balance
    • Last 3 Payments & Balance
    • Report Lost or Stolen Checks
    • Direct Deposit Sign-up or Changes
    • Last Month’s Payment Summary
  • Enforcement Information
    • Show Cause Hearing Information
    • Bench Warrant Information
    • Income Withholding Information
  • Request for Forms and/or Hearings
    • Choose from the list of available options
    • Forms will be mailed in 3-5 business days
 

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